Supply Interruption: Stoke-on-Trent

Supply Interruption in Stoke-on-Trent

Severn Trent Water has reported a supply interruption affecting parts of Stoke-on-Trent. This notice is classed as informational, meaning it is being shared for awareness while the situation is being assessed or monitored.

What We Know

According to information published by Severn Trent Water, a supply interruption has been identified in the Stoke-on-Trent area. At this stage, specific postcodes, the number of households affected, and the cause of the interruption have not been confirmed in the available information.

What You Should Do

If your water supply has stopped or is running at low pressure, Severn Trent Water recommend the following general steps:

• Check for updates directly with Severn Trent Water, as the situation may change quickly.
• Avoid unnecessary water use until your supply is fully restored, to help ease pressure on the network.
• Do not assume your supply will return immediately — interruptions can vary in length depending on the cause.
• If you rely on water for medical reasons or have other urgent needs, contact Severn Trent Water directly so they can prioritise support for vulnerable customers.

Who Is Affected

The affected area is described as Stoke-on-Trent. No specific streets or postcodes have been listed in the current information from Severn Trent Water. If you are unsure whether your address is affected, check with your supplier directly.

Where to Get More Information

For the latest updates on this incident, visit the Severn Trent Water website or contact their customer helpline. Severn Trent Water is the source of this information and will publish further details as they become available.

• Severn Trent Water website: www.severntrent.com
• Customer helpline: 0800 783 4444 (free to call, 24 hours)

This page will be updated when more information is made available by Severn Trent Water.