Tap water in NR13, BroadlandSafe to drink.Very hard.
Supplied by Anglian Water. 990 samples, 18 substances, latest on 11 December 2024. Everything is inside the legal limit, and nothing comes close to it.
9.2 / 10
The tank is as full as the score. The specks are the minerals that make water hard.
What to do about it
Hard water: compare softener quotes
At 339 mg/L a softener is the only thing that stops limescale. Filters do not soften water.
It pays for itself in most homes at this hardness, through a boiler that stays efficient and appliances that last.

ZeroWater 12-Cup Ready-Pour
£40typical price
Households concerned about PFAS and heavy metals

Waterdrop 10UA Under Sink
£70typical price
High-volume under-sink filtration without RO complexity
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What's in a glass of NR13 water
Every bubble is a substance the lab measured. The higher it floats, the closer it came to its legal limit, the dashed line at the top.
Nitrate came closest to a limit, at 74% of it. 15 of 16 substances used under a quarter of theirs.
- Nitrate74%
- Nitrite16%
- Copper12%
- Fluoride11%
- Iron11%
- Nickel8%
- Trihalomethanes7%
- Aluminium6%
- Manganese6%
- Turbidity5%
- Selenium3%
- Arsenic2%
- Lead2%
- Antimony2%
- Chromium2%
- Cadmium<1%
- Coliform Bacteria none found
- E. coli none found
All 18 results as a table
| Substance | Result | Legal limit | Share of limit |
|---|---|---|---|
| Turbidity | 0.21 NTU | 4 NTU | 5% |
| Nitrate | 36.8 mg/L | 50 mg/L | 74% |
| Nitrite | 0.08 mg/L | 0.5 mg/L | 16% |
| Aluminium | 0.012 mg/L | 0.2 mg/L | 6% |
| Iron | 0.021 mg/L | 0.2 mg/L | 11% |
| Manganese | 0.003 mg/L | 0.05 mg/L | 6% |
| Coliform Bacteria | 0 count/100ml | Must be zero | None found |
| E. coli | 0 count/100ml | Must be zero | None found |
| Copper | 0.24 mg/L | 2 mg/L | 12% |
| Fluoride | 0.17 mg/L | 1.5 mg/L | 11% |
| Arsenic | 0.00018 mg/L | 0.01 mg/L | 2% |
| Cadmium | 0.00002 mg/L | 0.005 mg/L | <1% |
| Chromium | 0.00076 mg/L | 0.05 mg/L | 2% |
| Nickel | 0.00151 mg/L | 0.02 mg/L | 8% |
| Lead | 0.00016 mg/L | 0.01 mg/L | 2% |
| Antimony | 0.00008 mg/L | 0.005 mg/L | 2% |
| Selenium | 0.00118 mg/L | 0.04 mg/L | 3% |
| Trihalomethanes | 0.007 mg/L | 0.1 mg/L | 7% |
339mg of limescale minerals in every litre
This is the water that furs up kettles
Very hard on the UK scale. It is fine to drink. It is hard on boilers, showers, skin and anything that heats water, and a jug or tap filter will not change that.
Softener quotes for NR13
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Your river is the Witton Run, rated moderate
The Environment Agency rated the Witton Run as moderate for ecological health in its 2025 assessment, meaning the river is noticeably changed by pollution or engineering. It is held back by dissolved oxygen. It fails the chemical test, as every river, estuary and stretch of coast in England does, because of long-lasting pollutants such as mercury, PFOS (a forever chemical) and old flame retardants.
None of this is a test of your tap water. Environment Agency record · River health across England
215
forever-chemical detections in nearby rivers and groundwater
At 7 sites. The highest was PFOS at 0.025 µg/L, at Wroxham Broad Yacht House Pier (R.bure), 7.7 km away, in July 2025. These are river and borehole samples, not tests of your tap water.
Every PFAS sample around Norwich · Which filters remove PFAS · PFAS explained
NR13 in short
Tap water in NR13 (Broadland) is supplied by Anglian Water in the Broadland Central zone and scores 9.2 out of 10, against an England and Wales average of 9.0. None of the 18 tested substances came close to a limit. The latest sample is from 11 December 2024.
- The lowest score of the 3 areas tested in NorwichNR13 scores 9.2 out of 10. The best in Norwich, NR8, scores 9.4. Every area in Norwich
- Among the hardest water in the country at 339 mg/LVery hard starts at 250 mg/L. At this level kettles scale up within weeks and a softener is a normal purchase in NR13. How hardness is measured
- Nitrate is the reading closest to its limit, at 74% of the 50 mg/L maximumIt passed with room to spare, and everything else tested sat further below its limit. See every reading
Questions about NR13 water
Is NR13 tap water safe to drink?
Based on the latest tests, NR13 (Broadland) water scores 9.2/10, which is safe. 0 of 18 tested contaminants exceeded recommended levels. Water is supplied by Anglian Water.
What contaminants are in NR13 water?
We tested 18 contaminants in NR13 water. None exceeded recommended safe levels. PFAS (forever chemicals) were also measured in rivers and groundwater within 10 km, though not in the tap-water tests themselves.
Who supplies water in NR13?
NR13 (Broadland) is supplied by Anglian Water. You can view their full profile and compliance data on our supplier page.
Is NR13 water hard or soft?
Water in NR13 (Broadland) has a hardness of 339 mg/L CaCO3, which is classified as very hard. Hard water can cause limescale buildup. A water softener or filter jug may help.
Should I use a water filter in NR13?
NR13 water scored 9.2/10 with no contaminants above recommended levels. A filter is optional but can improve taste, especially if you notice a chlorine flavour. See our filter recommendations for your area.
Are there PFAS forever chemicals in NR13 water?
The tap-water tests we hold for NR13 do not include a PFAS result. Environment Agency monitoring found PFAS in 215 river and groundwater samples from 7 sites within 10 km of NR13, the highest being PFOS at 0.025 µg/L about 7.7 km away. These are environmental samples, not tests of tap water. The UK currently has no legal limit for PFAS in drinking water; the Drinking Water Inspectorate uses a 0.1 µg/L guideline for individual compounds. Reverse osmosis filters can reduce PFAS levels.
How clean is the river near NR13?
The Environment Agency rated the Witton Run as moderate for ecological health in its 2025 assessment, meaning the river is noticeably changed by pollution or engineering. It is held back by dissolved oxygen. It fails the chemical test, as every river, estuary and stretch of coast in England does, because of long-lasting pollutants such as mercury, PFOS (a forever chemical) and old flame retardants. This is a rating of the river, not of tap water in NR13, which is treated before it reaches homes.
Keep reading
- Best Filter for PFAS RemovalThe filters with independent certification to remove forever chemicals
- PFAS Forever ChemicalsWhat PFAS are and how to reduce your exposure at home
- Best Water Softener UKHarvey, Kinetico, BWT, Monarch and Water2Buy compared, with real costs
- Do I Need a Water Softener?The hardness bands, the symptoms, and a postcode check
- UK Water Hardness MapIs your water hard or soft, and does it matter?
- Do I need a water softener?The hardness bands, the symptoms, and when the answer is no
- Best water softener UKHarvey, Kinetico, BWT, Monarch and Water2Buy compared
- Water softener costUnit, fitting and salt, and how long the payback takes
- Installation explainedWhere it goes, the bypass tap, the drain, DIY or plumber
- Harvey vs KineticoThe two premium twin-cylinder brands, side by side
- Softener salt guideTablet, block or granular, and how much you get through
- Salt-free softenersConditioners and electronic descalers, honestly assessed
PFAS explainedHow to test your waterBest water filtersFilter shower headsWater testing kitsAll of NorwichUK water rankingsWater hardness checkerWater hardness map
River and groundwater readings near NR13
Environment Agency samples from rivers, groundwater and reservoirs nearby. Not your tap water. For scale they are shown against drinking water limits; rivers are judged against much stricter environmental standards, and on those every river in England fails for chemicals.
| Substance | Reading | Drinking water limit |
|---|---|---|
| pH | 7.76 pH | None |
| Temperature | 17.6 °C | None |
| Conductivity | 822 µS/cm | None |
| Phosphate | 0.24 mg/L | None |
| Nitrite | 0.012 mg/L | 0.5 mg/L |
| Dissolved Oxygen | 6.42 mg/L | None |
| Nitrate | 2.1 mg/L | 50 mg/L |
| Ammonia | 0.049 mg/L | 0.5 mg/L |
| Manganese | 0.016 mg/L | 0.05 mg/L |
| Copper | 0.00018 mg/L | 2 mg/L |
| Zinc | 0.0015 mg/L | None |
| PFAS (total) | 0.0036 µg/L | None |
Get alerts for your area
We'll email you when water quality data changes for NR13.