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tapwater
England and Wales average 9.0

Tap water in NR5, NorwichSafe to drink.Very hard.

Supplied by Anglian Water. 646 samples, 18 substances, latest on 6 December 2024. Everything is inside the legal limit, and nothing comes close to it.

9.2 / 10

The tank is as full as the score. The specks are the minerals that make water hard.

What to do about it

Hard water: compare softener quotes

At 316 mg/L a softener is the only thing that stops limescale. Filters do not soften water.

It pays for itself in most homes at this hardness, through a boiler that stays efficient and appliances that last.

ZeroWater 12-Cup Ready-Pour

ZeroWater 12-Cup Ready-Pour

£40typical price

Households concerned about PFAS and heavy metals

Waterdrop 10UA Under Sink

Waterdrop 10UA Under Sink

£70typical price

High-volume under-sink filtration without RO complexity

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What's in a glass of NR5 water

Every bubble is a substance the lab measured. The higher it floats, the closer it came to its legal limit, the dashed line at the top.

Nitrate came closest to a limit, at 50% of it. 14 of 16 substances used under a quarter of theirs.

0%25%50%75%limitLegal limitCadmium: 0.00002 mg/L, <1% of the 0.005 mg/L limitCadmium<1%Copper: 0.03 mg/L, 2% of the 2 mg/L limitCopper2%Chromium: 0.00076 mg/L, 2% of the 0.05 mg/L limitChromium2%Lead: 0.00016 mg/L, 2% of the 0.01 mg/L limitLead2%Antimony: 0.00011 mg/L, 2% of the 0.005 mg/L limitAntimony2%Arsenic: 0.00031 mg/L, 3% of the 0.01 mg/L limitArsenic3%Selenium: 0.0014 mg/L, 3% of the 0.04 mg/L limitSelenium3%Turbidity: 0.21 NTU, 5% of the 4 NTU limitTurbidity5%Aluminium: 0.012 mg/L, 6% of the 0.2 mg/L limitAluminium6%Manganese: 0.003 mg/L, 6% of the 0.05 mg/L limitManganese6%Nitrite: 0.03 mg/L, 6% of the 0.5 mg/L limitNitrite6%Nickel: 0.00151 mg/L, 8% of the 0.02 mg/L limitNickel8%Iron: 0.021 mg/L, 11% of the 0.2 mg/L limitIron11%Fluoride: 0.16 mg/L, 11% of the 1.5 mg/L limitFluoride11%Trihalomethanes: 0.0346 mg/L, 35% of the 0.1 mg/L limitTrihalomethanes35%Nitrate: 25.2 mg/L, 50% of the 50 mg/L limitNitrate50%
  1. Nitrate50%
  2. Trihalomethanes35%
  3. Fluoride11%
  4. Iron11%
  5. Nickel8%
  6. Aluminium6%
  7. Manganese6%
  8. Nitrite6%
  9. Turbidity5%
  10. Selenium3%
  11. Arsenic3%
  12. Antimony2%
  13. Lead2%
  14. Chromium2%
  15. Copper2%
  16. Cadmium<1%
  • Coliform Bacteria none found
  • E. coli none found
All 18 results as a table
SubstanceResultLegal limitShare of limit
Coliform Bacteria0 count/100mlMust be zeroNone found
E. coli0 count/100mlMust be zeroNone found
Turbidity0.21 NTU4 NTU
5%
Aluminium0.012 mg/L0.2 mg/L
6%
Iron0.021 mg/L0.2 mg/L
11%
Manganese0.003 mg/L0.05 mg/L
6%
Nitrate25.2 mg/L50 mg/L
50%
Nitrite0.03 mg/L0.5 mg/L
6%
Trihalomethanes0.0346 mg/L0.1 mg/L
35%
Copper0.03 mg/L2 mg/L
2%
Fluoride0.16 mg/L1.5 mg/L
11%
Arsenic0.00031 mg/L0.01 mg/L
3%
Cadmium0.00002 mg/L0.005 mg/L
<1%
Chromium0.00076 mg/L0.05 mg/L
2%
Nickel0.00151 mg/L0.02 mg/L
8%
Lead0.00016 mg/L0.01 mg/L
2%
Antimony0.00011 mg/L0.005 mg/L
2%
Selenium0.0014 mg/L0.04 mg/L
3%

316mg of limescale minerals in every litre

This is the water that furs up kettles

Very hard on the UK scale. It is fine to drink. It is hard on boilers, showers, skin and anything that heats water, and a jug or tap filter will not change that.

Soft400 mg/L

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Outside your tap

Your river is the Wensum DS Norwich, rated moderate

The Environment Agency rated the Wensum DS Norwich as moderate for ecological health in its 2025 assessment, meaning the river is noticeably changed by pollution or engineering. It fails the chemical test, as every river, estuary and stretch of coast in England does, because of long-lasting pollutants such as mercury, PFOS (a forever chemical) and old flame retardants.

None of this is a test of your tap water. Environment Agency record · River health across England

Within 10 km

44

forever-chemical detections in nearby rivers and groundwater

At 3 sites. The highest was PFBS at 0.0028 µg/L, at R.wensum Sweet Briar Rd.br., 2.0 km away, in February 2025. These are river and borehole samples, not tests of your tap water.

Every PFAS sample around Norwich · Which filters remove PFAS · PFAS explained

NR5 in short

Tap water in NR5 (Norwich) is supplied by Anglian Water in the Norwich Central zone and scores 9.2 out of 10, against an England and Wales average of 9.0. None of the 18 tested substances came close to a limit. The latest sample is from 6 December 2024.

  • Among the hardest water in the country at 316 mg/LVery hard starts at 250 mg/L. At this level kettles scale up within weeks and a softener is a normal purchase in NR5. How hardness is measured
  • Nitrate is the reading closest to its limit, at 50% of the 50 mg/L maximumIt passed with room to spare, and everything else tested sat further below its limit. See every reading
  • 3rd cleanest of 7 areas tested in NorwichOnly 2 areas in Norwich scored higher. The best is NR7 on 9.3. Every area in Norwich

Questions about NR5 water

Is NR5 tap water safe to drink?

Based on the latest tests, NR5 (Norwich) water scores 9.2/10, which is safe. 0 of 18 tested contaminants exceeded recommended levels. Water is supplied by Anglian Water.

What contaminants are in NR5 water?

We tested 18 contaminants in NR5 water. None exceeded recommended safe levels. PFAS (forever chemicals) were also measured in rivers and groundwater within 10 km, though not in the tap-water tests themselves.

Who supplies water in NR5?

NR5 (Norwich) is supplied by Anglian Water. You can view their full profile and compliance data on our supplier page.

Is NR5 water hard or soft?

Water in NR5 (Norwich) has a hardness of 316 mg/L CaCO3, which is classified as very hard. Hard water can cause limescale buildup. A water softener or filter jug may help.

Should I use a water filter in NR5?

NR5 water scored 9.2/10 with no contaminants above recommended levels. A filter is optional but can improve taste, especially if you notice a chlorine flavour. See our filter recommendations for your area.

Are there PFAS forever chemicals in NR5 water?

The tap-water tests we hold for NR5 do not include a PFAS result. Environment Agency monitoring found PFAS in 44 river and groundwater samples from 3 sites within 10 km of NR5, the highest being PFBS at 0.0028 µg/L about 2 km away. These are environmental samples, not tests of tap water. The UK currently has no legal limit for PFAS in drinking water; the Drinking Water Inspectorate uses a 0.1 µg/L guideline for individual compounds. Reverse osmosis filters can reduce PFAS levels.

How clean is the river near NR5?

The Environment Agency rated the Wensum DS Norwich as moderate for ecological health in its 2025 assessment, meaning the river is noticeably changed by pollution or engineering. It fails the chemical test, as every river, estuary and stretch of coast in England does, because of long-lasting pollutants such as mercury, PFOS (a forever chemical) and old flame retardants. This is a rating of the river, not of tap water in NR5, which is treated before it reaches homes.

Keep reading

PFAS explainedHow to test your waterBest water filtersFilter shower headsWater testing kitsAll of NorwichUK water rankingsWater hardness checkerWater hardness map

River and groundwater readings near NR5

Environment Agency samples from rivers, groundwater and reservoirs nearby. Not your tap water. For scale they are shown against drinking water limits; rivers are judged against much stricter environmental standards, and on those every river in England fails for chemicals.

SubstanceReadingDrinking water limit
Temperature15.8 °CNone
Nitrate4.5 mg/L50 mg/L
Phosphate0.28 mg/LNone
Nitrite0.007 mg/L0.5 mg/L
pH8.1 pHNone
Conductivity865 µS/cmNone
Dissolved Oxygen9.31 mg/LNone
Ammonia0.037 mg/L0.5 mg/L
PFAS (total)0.00063 µg/LNone

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We'll email you when water quality data changes for NR5.

Source: Anglian Water test results, published through the Stream Water Data Portal; rivers and PFAS from the Environment Agency. Page updated . How we score · Where the data comes from